Frequently Asked Questions

Eco Tents Pricing
How much do your Eco products cost?

Each product is priced differently and there is a range of options available. On the PRICING page of the E Brochure, you will see entry level prices for our products. If you wish to make a further inquiry you can contact our Help Desk or complete a quote submission form found under ECO TENTS on our website. Prompt attention will be paid to your inquiry.

What is the payment process for the Eco products?

Once you have decided what and how many of our Eco products you require, payment terms are 50% at the time of placing the order. The balance is due prior to delivery. Production of all orders begins after the initial deposit.

Does the price vary if buying more than one item?

All prices quoted are for a one off item, ex Perth, Western Australia. Volume purchases will be referred to a specialized sales consultant.

Eco Products
Do you make custom Eco products?

All our Eco products are based on set modular sizes. However, the ability to join different Eco products together via ‘Links’, offers the purchaser the flexibility to customize the design and achieve their dream end product.

What sizes do your Eco products come in?

All units are set modular sizes. Tents and Modules can be linked together to create your own personalized requirements. Please go to ECO TENTS on our website for full details on all our product sizes.

Do you supply different color canvas?

Our Eco Tents only come in the standard light sand canvas color. The option for customized colors is subject to a minimum order. Please note that time frames and price will differ.

Do you have any of your Eco products on display?

Our products can be viewed at most of our clients’ properties. For details and locations please see the products page of our website.

Inside the Eco Tent
What about heating and cooling?

There are plenty of options on the market for heating and cooling. Clients are coming up with innovative new ideas all the time. Heating or cooling within the canvas walls works almost immediately as the canvas stays at the ambient temperature of the room, unlike a hard-walled cabin. A few options to consider are:

A large floor rug which makes a significant difference when the cold sets in!
Insulated canvas coupled with reverse cycled air conditioner
Electric blanket or fan heater
Can you put a kitchen in the tent?

Yes. The Eco Tent is an empty shell, so you can let your creative juices flow. Interior design and layout are open to your budget and imagination. We recommend you source kitchen fit-out materials locally.

What are the bathroom options?

We supply an Ensuite enclosure which attaches directly to the back of the tent. This is simply a canvas enclosure with Eco Decking available as the flooring. We recommend you source bathroom fit-out materials locally. We present you with a blank canvas upon which you can start painting

Outside the Eco Tent
Can your Eco products be built on any surface – e.g. sloping ground?

Yes. The small ‘building footprint’ on each of our products means that there are minimal excavation and disruption to the natural environment. Flora and fauna can coexist uninhibited below each structure. The footings can also be counter-levered to allow for building on sloping surfaces.

Can your Eco products be taken down easily?

Yes. Our modular systems enable our Eco products to be disassembled and re-erected in a new location with minimal effort. Each canvas wall on the Eco Tent is a single panel of the canvas. This offers great flexibility if a single panel is damaged and needs to be replaced or repaired. We supply spare canvas panels.

Do you provide any ancillary products such as power, water, and waste management?

We recommend customers evaluate their own options available to them locally. Our Help Desk can advise on preferred options based on Australian conditions only.

Do your tents have problems with mold? What experience have your clients had?

Depending on the climate, the canvas will eventually attract some mold. All organic materials attract spores that are continually floating around in the air looking for the right conditions to set up home. However, our canvas is impregnated during the manufacturing process with a mold and mildew resistant solution. The treatment is called Dynaproof. If mold appears, the treatment process is very simple. All you need is a good mold remover.

How do your Eco products stand up to weather conditions?

The structural framing elements are certified to meet the ‘Structural Performance’ requirements of the Building Code of Australia and are suitable for use up to and including Cyclonic Wind Region ‘D’. All components are made from the highest quality materials and all exterior components are UV stabilized for longevity. The Tent canvas is also treated with an anti-fungal/anti-mildew solution.

How long do the Eco products last?

Our Eco products are manufactured to the highest quality for longevity. Individual parts can be replaced if required. Our steel comes with a 25-year guarantee and the canvas comes with a 10-year guarantee.

Do you provide a warranty period?

There is a 20-year warranty on all structural elements subject to regular maintenance being carried out.

Installation of Eco Tents
Once I place my order, how long will it be until it arrives?

If you are ordering from Australia and we have your requested product(s) in stock, it takes about two weeks to have the purlins (steel structure) manufactured and up to a week to transport depending on location. If we have to manufacture your order from scratch, please allow up to 90 days lead time.

Can you assist in the assembly of Eco Tents at my location?

Our products are designed to be easily assembled by the purchaser (we provide a comprehensive Installation Guide for every purchase). However, we are happy to provide a quote on the site works and installation if required.

Can you come and do a site inspection?

Yes. Please contact us for more details.

How long do your Eco products take to construct?

Experience dictates that the Standard Eco Tent can be erected in two days by two men.

Can anyone construct these Eco products?

The simple design of our Standard Tents and Modules minimizes the need for skilled labor to erect and install the structures. Our comprehensive Installation Guide provides all the information required to erect our ESA products.

Are your Eco products built to meet relevant Australian building standards?

Yes. Every product meets the Building Code of Australia (BCA) standards.

Do I need a building permit to erect an Eco Tent in my backyard?

It is the client’s responsibility to confirm and check their local Shire Regulations. As a guide, the Broome Shire would require a building application to be submitted. The Broome Shire would then approve the structure under a Class 10.A. (non-habitable) structure, similar to a pergola, patio or shed.